Make sure it says All Systems Operational at the top of the page. If you received an error code that corresponds with a Zoom server issue, check their server status page. We’ll show you how to do this and much more in the step-by-step guide below. 104101–104106, 104110–104125: Connectivity issues with Zoom serversīeyond these codes, Zoom doesn’t give much guidance beyond uninstalling then reinstalling Zoom and turning off your antivirus software.13003: User’s permissions don’t allow for the installation of apps.10002: The source of the Zoom installer package is broken.5000, 5003–5004: Connectivity issues with Zoom servers.3113: Passcode and waiting room aren’t enabled.3000: Zoom Installed failed to overwrite an existing file due to a running process.2008: The meeting has an unexpected error.0: An error occurred when installing an update.Below are common Zoom errors code and what they actually mean. It can be frustrating when you receive these codes, because you know there’s a problem, but you don’t know what actually went wrong. Sometimes, you’ll receive an error code from Zoom when it stops working on your Mac. It’s called .Ĭlick Join A Meeting and enter the Meeting ID or Personal Link Name to join the Zoom meeting. Follow to on-screen prompts to install Zoom Client. Double click on Zoom.pkg to launch the installer. The download will automatically detect your Operating System and download the correct client for you.Next, open Finder and click Downloads. You will be logged in to the Zoom application.Enter your current UCL password (the one you use for your email), select Sign in.
Fill in your UCL username in the format of (eg (eg uczxxxx).You will be taken to the UCL single sign on page in your browser.Enter ucl in the company domain field and continue.Do not use the main email and password boxes to sign in with your UCL account as this will not work. Once you have downloaded the application click on sign in and then SSO.Click on the Zoom app and then click on Install.In the Software Centre use the Search box to find Zoom.Go to the Search box next to the Start menu and type in Software Centre.Your machine needs to be connected to the UCL network on campus or, if working from home, the VPN connection. You don't need admin rights to your device to do this. You can install the Zoom Client on a UCL managed machine via the Software Centre. Tip : t he Zoom app will download automatically when you start or join your first meeting, however if you wish to use the app, it is recommended that you download it in advance to ensure you have everything set up prior to your meeting.
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